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Privacy Policy

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Zelan Store Privacy Statement

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Introduction

Thank you for using Zelan Store (zelanstore.in). Protecting your private data and gaming accounts is our top priority. This Privacy Policy explains our transparent practices regarding data collection, order processing, and account protection.

Information We Collect

To deliver seamless gaming top-ups and rewards, we collect only necessary transaction details:

Gaming Account Details

Player User ID, Server/Zone ID, and In-Game Name used strictly to credit game products to the right account. We never ask for your in-game passwords or login credentials.

Transaction & Contact Telemetry

Email, mobile number for payment receipts, and automated payment gateway references (UPI, QR, Cards, Wallets).

How We Use Your Information

Your information is used strictly for authorized operational services:

  • Dispatching instant top-ups, diamonds, passes, and digital vouchers.
  • Generating digital receipts and maintaining order verification histories.
  • Processing customer support inquiries and instant wallet refunds.
  • Preventing payment fraud and unauthorized access.

Security & Encryption

All communication between your device and Zelan Store is protected with end-to-end 256-bit SSL encryption. We adhere to industry best practices, and your sensitive payment information is securely handled by certified payment gateways.

Privacy Inquiries & Support

If you have any questions or data requests, connect directly with our verified channels: